Security

Last updated: August 5, 2026

At Reviews Everywhere, protecting customer information is one of our highest priorities.

We design our products, infrastructure, and internal processes with security, privacy, and reliability in mind. While no online service can guarantee absolute security, we continuously implement reasonable administrative, technical, and organizational safeguards to protect the information entrusted to us.

Our Security Approach

Security is considered throughout the design, development, and operation of our platform.

Our objective is to provide a reliable and secure environment for businesses using Reviews Everywhere while minimizing unnecessary collection of personal information.

Secure Communications

All communication between your browser, mobile application, and our services is protected using industry-standard encrypted connections.

This helps protect information transmitted between your device and our platform from unauthorized interception.

Payment Security

Reviews Everywhere does not store complete payment card information.

All online payments are securely processed through trusted third-party payment providers, including Stripe.

Payment card information is handled directly by the payment processor under its own security and compliance standards.

Data Minimization

We believe businesses should only collect information that is genuinely necessary. For this reason:

• we do not require businesses to store the legal names of staff members;
• businesses may organize teams using nicknames or internal identifiers;
• we avoid collecting unnecessary personal information whenever reasonably possible.

Account Security

Customers are responsible for maintaining the confidentiality of their login credentials. We recommend:

• using strong, unique passwords;
• protecting account credentials;
• signing out of shared devices;
• notifying us immediately if unauthorized access is suspected.

Access Controls

Customer information is accessible only to authorized personnel whose responsibilities require such access.

Access is granted on a need-to-know basis and is limited to legitimate business purposes such as:

• technical support;
• troubleshooting;
• account recovery;
• security investigations;
• platform maintenance.

Product Security

Reviews Everywhere continuously works to improve the reliability and security of both its software platform and physical products. Updates may include:

• bug fixes;
• performance improvements;
• security enhancements;
• new platform functionality;
• infrastructure improvements.

Infrastructure

Our services rely on professionally managed cloud infrastructure and trusted technology providers to help deliver reliable and secure platform availability.

Infrastructure components may evolve over time as our platform grows and technology advances.

Monitoring

We monitor our platform to help identify:

• operational issues;
• service interruptions;
• unexpected system behavior;
• security-related events;
• platform performance.

Monitoring allows us to investigate issues and improve the overall reliability of our services.

Customer Responsibilities

Customers also play an important role in protecting their accounts. We encourage customers to:

• protect account credentials;
• keep devices updated;
• install software updates;
• avoid sharing login information;
• report suspicious activity promptly.

Security Incidents

If we become aware of a security incident affecting customer information, we will investigate the matter promptly and take reasonable steps consistent with applicable legal obligations and our internal incident response procedures.

Continuous Improvement

Security is an ongoing process. As Reviews Everywhere evolves, we continuously review and improve our technical, administrative, and operational safeguards to strengthen the protection of our platform, products, and customer information.

Contact

If you believe you have identified a security issue related to Reviews Everywhere, please contact us.

Email: office@reviewseverywhere.com

We appreciate responsible disclosure and will review legitimate security reports as quickly as reasonably possible.