Privacy Policy
Last updated: August 5, 2026
1. Introduction
Reviews Everywhere (“Reviews Everywhere”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the information you share with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
This Privacy Policy applies to our website, mobile applications, web dashboard, NFC products, subscriptions, and all related services.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Reviews Everywhere is a brand owned and operated by SEO Heroes LTD.
Throughout this Privacy Policy, “Reviews Everywhere”, “we”, “our”, or “us” refers to the operator of the Reviews Everywhere platform and services.
3. Information We Collect
Depending on how you use our Services, we may collect the following information.
Account Information
When creating an account, we may collect:
- Business name
- Business email address
- Account password (encrypted)
- Country
- Time zone
- Subscription status
Business Information
To provide our Services, businesses may choose to store:
- Business locations
- Team names
- Internal staff nicknames or identifiers
- NFC wristband assignments
- Business settings
- Review destination URLs
Reviews Everywhere does not require businesses to store the legal names of staff members.
Usage Information
When using our platform, we may collect operational information including:
- NFC tap activity
- Date and time of events
- Device type
- Operating system
- Browser information
- Application version
- Diagnostic information
- Session identifiers
- Performance metrics
This information helps us improve reliability, troubleshoot issues, and provide analytics.
Device Information
Our applications may automatically collect technical information such as:
- Device model
- Operating system version
- Language settings
- Application version
- Crash reports
- Error logs
This information is used solely for service operation and improvement.
4. Information We Do NOT Collect
Reviews Everywhere intentionally minimizes the collection of personal information.
We do not collect or store:
- Full payment card numbers
- Card security codes (CVV)
- Bank account credentials
- Customer banking passwords
- Government-issued identification documents
- Personal contact lists
- SMS messages
- Phone call recordings
- Photos stored on your device
- Location history unless explicitly required for a feature you choose to use
Businesses are not required to store employee first and last names within the platform.
5. Payment Information
All payments are securely processed by Stripe or another authorized payment processor.
Reviews Everywhere does not store or process your complete payment card information.
Payment processing is governed by the privacy and security practices of the payment provider.
6. How We Use Your Information
We use information to:
- provide our Services;
- create and manage accounts;
- activate products;
- operate Premium features;
- generate analytics;
- improve performance;
- provide customer support;
- investigate technical issues;
- detect fraud and abuse;
- improve platform security;
- comply with legal obligations.
We do not sell your personal information.
7. Customer Support Access
When necessary to provide technical assistance, authorized Reviews Everywhere personnel may temporarily access customer accounts to:
- diagnose software issues;
- investigate reported bugs;
- recover accounts;
- resolve support requests;
- improve platform stability;
- investigate suspected security incidents.
Access is limited to authorized personnel and only when reasonably necessary.
8. Sharing Information
We do not sell customer information.
We may share limited information with trusted service providers solely to operate our business, including:
- payment processors;
- cloud hosting providers;
- email delivery services;
- analytics providers;
- customer support platforms;
- fraud prevention services.
These providers process information only as necessary to deliver their respective services.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.
These measures may include:
- encrypted communications (HTTPS/TLS);
- encrypted credentials;
- restricted employee access;
- authentication controls;
- monitoring systems;
- regular software updates;
- secure cloud infrastructure.
No system can guarantee absolute security, but we continuously work to protect customer information.
10. Data Retention
We retain information only for as long as reasonably necessary to:
- provide our Services;
- comply with legal obligations;
- resolve disputes;
- enforce our agreements;
- maintain legitimate business records.
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- access your information;
- update your information;
- correct inaccurate information;
- request deletion of your account;
- object to certain processing activities where applicable.
Requests may be submitted through our support team.
12. Children’s Privacy
Our Services are intended for businesses and individuals at least eighteen (18) years of age.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website.
Continued use of our Services following publication of an updated Privacy Policy constitutes acceptance of the revised version.
14. Contact
Questions regarding this Privacy Policy may be directed to our support team.
Reviews Everywhere
A brand owned and operated by SEO Heroes LTD
Support Email: office@reviewseverywhere.com